What to Expect
When You Call Rolling Hills Hospital
Rolling Hills Customer Intake Associates are available 24/7 to respond to calls and to ensure each person is linked with the appropriate Rolling Hills professional. Whether the caller is a family member, an individual in crisis, or a professional wanting to refer a patient for evaluation, a Rolling Hills Intake and Admissions Clinician is available to help. Rolling Hills Intake Clinicians are skilled in handling crisis calls, in providing detailed information regarding community services, and in coordinating an evaluation or admission with a referring practitioner.
Rolling Hills Intake and Evaluation Process
Rolling Hills is staffed with a team of Intake and Admissions Clinicians who are available 24/7. Crisis and risk assessments are conducted on-site and in local emergency rooms, with the Intake Clinicians working with the referring practitioner to ensure the behavioral health issues of the individual are addressed. Rolling Hills Intake Clinicians specialize in crisis intervention services and can readily assess the level of care needed. Each clinician brings years of experience in the behavioral health field, has a vast knowledge of community services, and is sensitive to persons in crisis and their need for prompt and effective resolution.
Admission to Rolling Hills Hospital
Persons being admitted to Rolling Hills inpatient programs can be assured that the Intake and Admissions Specialists will coordinate the details of admission. Rolling Hills understands the importance of managing the details involved in admitting someone to an inpatient facility. The Admissions Team oversees coordination between the referral sources, insurance companies, community providers, and the family. Reducing the stress and complications of seeking acute care is the team’s ultimate goal.